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Core
Values
Positive Attitude
It
is your attitude at the beginning of a task that will determine
your success or failure. Make the choice to be successful.
Be positive.
Honesty
and Integrity
Being
honest to yourself, your colleagues, and the company at
all times.
Integrity is doing the right thing even when no one is looking.
Always be truthful and sincere.
Leadership
Behave
like a leader, no matter what you do.
Think like a leader, act like a leader and you will make
the right decisions to keep customers happy and protect
the brand.
| Passion
Be
passionate about life.
Be passionate about your work.
Be passionate about your company.
Nothing great in the world has ever been accomplished
without passion.
Loyalty
Building and maintaining
relationships between employees, suppliers and customer.
Teamwork
Coming
together, sharing together, working together, succeeding
together.
Unity is strength.
Innovation
Leading
the market place through innovation of products and
concepts.
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Fun
Enjoy
your work. Work is fun.
Our
customer service goals are to provide a product of exceptional
quality and service of world class
standards. We view the customer as king and our policies
aim at serving in an efficient and friendly manner. Staff
are thoroughly trained before they get to the floor, with
several in-house training programmes we run at head office,
so they have the full knowledge and capabilities to deal
with customers.
J&M products have a 100% satisfaction
guarantee policy that ensures the customer is always
happy.
Service
Excellence
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Our sales team is headed up by our sales director,
who manages all our current and potential customers. |
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We
have dedicated sales reps that will manage your biltong
section to ensure that the stands are full and well
merchandised. |
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The
reps will ensure a personal relationship with all
our customers at store level. |
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Our
sales reps will call on your store periodically to
ensure that your stands or biltong section is well
looked after. |
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Telesales
will manage your ordering and ensure our wide range
is available to you. |
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Big
or small we honour all our customers and endeavour
to give them uncompromised levels of service and a
product of quality beyond any other. |
| Point
of Sale
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Our new packaging range is fresh, eye catching
and attractive. |
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Check
out counter (Droewors Boxes) |
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Merchandising strips at till points |
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Small
trolley stand |
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Large
trolley stand |
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Custom
made units |
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Gondola
End and/or Hot Spots |
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Life-style
header boards |
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Promotions
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We will co-operate in marketing ventures and promotions |
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We
will organise promotion ladies to do tasting |
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